1. Introduction

Southern Insurance Brokers, LLC (“Southern Insurance Brokers,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

By submitting information through our website, you agree to the practices described in this policy. Southern Insurance Brokers, LLC owns the information collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you to receive it, except as disclosed in this Privacy Policy.

2. Information We Collect

We ask you to provide personal information when you request a quote,  purchase an insurance policy, or send us an email through this website. When you request a quote from Southern Insurance Brokers, LLC; we collect your name, home address, mailing address, date of birth, Social Security number, telephone number, and email address. This information is provided to the insurance carrier when you request a quote and purchase a policy so they can establish you as a policyholder. 

We may collect personal information from you; through applications or other forms, including your name, address, and Social Security number;  Your transactions with us, such as premium payments or claims submissions; Third parties, including doctors, employers, and other insurers, which may include medical records, employment history, and claim history;  Credit reporting agencies, insurance reporting agencies, government agencies, and medical information providers.

3. How We Use Your Information & Data Retention

The information you provide is used solely to contact you regarding your insurance inquiry, facilitate a consultation with a licensed Southern Insurance Brokers representative, maintain a record of your inquiry for internal business purposes, We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We make every effort to maintain absolute privacy on our website. Should information ever be viewed by another party, it is purely accidental, and by using our website you release us from liability for any information downloaded, viewed, or retrieved outside our privacy practices. We are not liable for unlawful acts by others who obtain this information through any means.

We do not sell nonpublic information to anyone, and we do not disclose nonpublic personal information to affiliates or non-affiliated third parties except as required or permitted by law. As permitted by law, we may share nonpublic information with companies that perform administrative or marketing services on our behalf. Our contracts with these companies prohibit them from using nonpublic personal information for any purpose other than the one for which they were hired.

We retain submitted inquiry information for as long as reasonably necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations.

4. How Your Information Is Stored

Submitted form data is processed and retained in secured internal systems, which may include CRM platforms, email, and data management tools used by Southern Insurance Brokers in the ordinary course of business. Your information is accessible only to authorized personnel and is not shared with third parties except as described in this policy.

When you purchase a policy from us, you may pay premiums by credit card or personal check. We do not retain your credit card information; if you pay by check, we may keep a copy in your file. When you email us through this website, you provide certain personally identifiable information, including your email address.  We maintain a record of your information at the offices of Southern Insurance Brokers, LLC so we can provide ongoing policyholder service. Each employee is trained on maintaining customer privacy and protecting personal information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve site performance and understand how visitors interact with our content. These technologies may include, but are not limited to, Google Analytics, Meta Pixel, and other standard web analytics tools.

You may adjust your browser settings to decline cookies. Doing so may affect certain features of the website.

6. Mobile Text Messages

By providing your phone number to Southern Insurance Brokers, LLC, you agree and acknowledge that we may send text messages to your wireless number for any purpose. Message and data rates may apply, and message frequency will vary. You may opt out at any time by replying "STOP."  No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

7. Third-Party Links

This website may contain links to third-party websites not controlled by Southern Insurance Brokers, LLC. These links are provided as a convenience, and you use them at your own risk. We are not responsible for the content of linked third-party websites or for their privacy policies or practices. Our Privacy Policy applies only to information we collect from you while you are actively in a session on this website. If you link to a third-party website from ours, we encourage you to review that site's privacy policy.

8. Disclaimer

Please contact our office at 770-450-9242 to discuss specific coverage details and your insurance needs. To protect your privacy, please avoid sending confidential personal information by unprotected email; instead, discuss it with us by phone.  Statements on this website regarding policies, coverages, and other content are for general information only, and we provide no warranty as to their accuracy. Clients should consult their licensed agent regarding how these coverages apply to their individual situation.  Information on this website does not constitute professional advice. If you have legal, tax, or financial planning questions, please contact a qualified professional.

9. Notice of Insurance Information Practices

Personal information about you, including information from a credit report and loss history, may be collected from sources other than you in connection with your insurance application and subsequent policy renewals. You have the right to review your personal information in our files and to request correction of any inaccuracies. This information, along with other personal and privileged information we or our agents collect, may in certain circumstances be disclosed to third parties without your authorization to assist in servicing your account. For a more detailed description of your rights and our practices, please contact your agent or broker.

Any person who knowingly and with intent to defraud an insurance company or another person files an application for insurance or a statement of claim containing materially false information, or conceals information material to the claim, commits a fraudulent insurance act, which is a crime subject to criminal and civil penalties.

10. Children’s Privacy

This website is intended for use by adults only. We do not knowingly collect personal information from individuals under the age of 18, as minors are generally unable to enter into binding insurance contracts. If you believe a minor has submitted information through our site, please contact us and we will promptly remove it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns regarding our terms, please contact us using the following information:

Southern Insurance Brokers, LLC
110 Evans Mill Dr Suite 102
Dallas, GA 30157

(770) 450-9242

matt@southerninsurancebrokers.com